2 Messages
DVR thinks it's recording a movie it is NOT recording
I would like to record a movie but can't because the DVR thinks it's already in the process of recording it. Which it is NOT. When I click to cancel it the process goes through the steps but still then shows "recording". This started happening last year 2022 since then I have cleared cache multiple times and restarted my firestick. HELP.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Thank you for bringing this to our attention. We are going to investigate further and assist you with your recording issues, as we want you to enjoy your service without any problem. We are sending you a direct message to help you out. Maria, DIRECTV Community Specialist
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PL12345
2 Messages
1 year ago
@DIRECTVhelp when do you think I would hear back? I have not received a direct message.
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