1 Message
DStream Blurry on Samsung TV
Hello,
DirecTV Stream is blurry on my Samsung Model: UN55NU6950. It looks like a brief after image, which makes watching sports very difficult.
Only solution I have found is to unplug and replug after one minute, which is very time consuming to do every time. Any suggestions?
I have latest firmware, app updates, and have tried power cycling as well as a software reset.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello, @billyrichardson. Thank you for reaching out. We want you to keep enjoying your favorite sports events without interruption on your Samsung device. For picture troubleshooting, please visit https://www.directv.com/support/article/000093281 We will send you a private message to gather more details about your case. Jeison, DIRECTV Community Specialist
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bcbsncjlj
ACE - Expert
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6.2K Messages
1 year ago
If you are using the native app for the Samsung Smart TV, you should be aware that the app is very buggy and inferior compared to external streaming device apps, like Roku or Fire Sticks. This has been an issue with the Smart TV apps since their conception. Most subscribers have opted to go with external streaming devices.
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