2 Messages
Disable live TV when in the guide
I am using the roku app for Directv stream. Is there a way to disable the live TV as background for the guide? When there is text on the live TV the guide is often unreadable. The same happens on the android app. Running in a browser, the guide show a clean set of menus.
DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Hi, @kwborg. We're sorry the Live TV background causes trouble when you go through your channel guide. There is no option to disable the live TV as the background when going to the guide. We love your feedback, and we'll be sure to share it with our programming team to determine the next steps. You may try pausing Live TV, this feature is available on select national channels. DIRECTV appreciates your insights. Ryan, DIRECTV Community Specialist
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kwborg
2 Messages
5 months ago
Thanks for the response. This just means that I will take DIRECTV stream off my list of cable replacements.
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Ludwick577
ACE - New Member
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3.3K Messages
5 months ago
I use roku and android and can see the guide just fine with live TV in the background.Same for my Gemini box and Air
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
You're welcome. We understand that implementing this feature will greatly enhance your experience. We'll make sure to do our utmost to have this in the future. DIRECTV appreciates you. Sean, DIRECTV Community Specialist
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