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kennyj1163's profile

6 Messages

Tuesday, March 5th, 2024 11:35 PM

DIRECTV STREAMING

One of the biggest issue that I’m having with DirecTV Streaming is recording preferences. With DirecTV Satellite we’re able to set recording preferences to record only new episodes in a series but with DirecTV Streaming I can’t find that option. When I set a series to record it records old and new episodes. Is there a way to set it to only record new episodes when selected without having to go into it and doing it manually?

ACE - New Member

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1.5K Messages

8 months ago

What device(s) are you using to stream on?

6 Messages

8 months ago

@Tiger593 I am using the Gemini Air with my LG TV, the same equipment that’s being used in the AT&T stores for the display.

(edited)

ACE - New Member

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1.5K Messages

8 months ago

If you are using a Directv Gemini device or Roku device these are the steps to set only new recordings to record.  When selecting a new show to record select an episode of the show then select record episode. Once you select record episode a box opens that says Recording Set then down at the bottom it says ok or record series you select record series, then another menu opens where you can choose all episodes or new episodes. Select new episodes this will record what the cloud DVR deems as new episodes.  Also, you cannot change the option to record only new episodes once all episodes have been selected so you would have to cancel your series recording and then set it to record again. Hopefully, this helps you.

6 Messages

8 months ago

I understand that part but that’s not what I’m asking. My question is, “Is there a way to set it to only record new episodes when selected without having to go into it and doing it manually?” (The pop up is doing it manually). Also, when I do use the popup and record only the new episodes, under upcoming recordings it’s not showing that the coming weeks are set to record. 

I’m a former AT&T employee which was there when AT&T acquired DirecTV and was trained very well with it. I’m trying to get the attention of a DirecTV employee so that this is documented. If this issue is documented by them enough times maybe they will upgrade the Streaming. I know AT&T would’ve upgraded it, but since AT&T no longer own it things are not the same. But since I’m within my first 30 days and still have my satellite I’m going to cancel the Streaming.

(edited)

ACE - New Member

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1.5K Messages

8 months ago

No there is no way to set recording new episodes other than to do it manually.  You can set a series to record all episodes by pressing the record button twice.  Your recording should show in upcoming recordings unless the guide is displaying incorrect information which it tends to do at times.  But upcoming recordings that are set to record should show for the next 14 days unless the guide information is incorrect.


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