New Member
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2 Messages
Directv Stream won't record my basketball games
I told Directv Stream to record all NBA basketball games, but it will not record games on all channels. It only ever records it on one channel. Tonight the Spurs played the Warriors and the guide said it would record on KENS, NBASAS, and NBAGSW. If I checked the game on each channel prior to game time, the app (Roku) would say "cancel recording". However, once it hits game time, it only records it on one channel. Tonight, it recorded on the NBAGSW channel, which is an NBA League Pass channel. When I try to watch the recording, it says I can't because it is blacked out. So now I am completely out of luck. There isn't even a replay I can watch later. Why does Directv Stream think I want it to record the game on a channel I can't even watch instead of the local broadcast I am able to watch?
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hi @coryb, thanks for reaching out to us.
Sometimes, due to network policies, some sports events, programmings or recording options are restricted based on channel's owner restrictions.
Matthew, DIRECTV Community Specialist
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coryb
New Member
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2 Messages
3 years ago
That response completely evaded my question. I know that I cannot watch the game on certain channels. But why did DIRECTV Stream record it on a channel I cannot watch instead of a channel that I CAN watch?
Or alternatively, why does DIRECTV Stream say prior to the game starting that it is going to record the game on the KENS station, but once the game starts it decides to skip the recording?
This is a major glitch in the DIRECTV Stream service that prevents my local basketball games from ever being recorded unless I tell it to stop recording ALL the other basketball games, which is completely unacceptable.
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roberto11dislikesthisservice
New Member
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1 Message
3 years ago
I have a similar problem. Directv Stream lists the Sacramento Kings games on two different local channels. The games are only on one channel and it rarely records the channel the game is actually on. So frustrating.
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Tarkus56
New Member
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3 Messages
2 years ago
I have the same problem with Sacramento Kings games.
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lotbass
New Member
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18 Messages
2 years ago
I have seen this issue as well.
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Salharmonic
New Member
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3 Messages
1 year ago
I set dvr to record a giants football game I can watch on CBS, but when I go to My Library there is nothing recorded, what is going on?
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