2 Messages
DirecTV Stream Stopped working on Fire Tablet
I have an Amazon Fire HD 8 Tablet. I had previously installed the DirecTV stream app from the Google play store, and it was working fine. Sometime in the last few months, the app stopped working. Whenever I open the app I get the following error message. "Update Available! To continue beyond this screen, please update your DIRECTV app". There is a button to Update App, but it's inactive. I have tried uninstalling and reinstalling the app multiple times, but still receive the same error. Does anyone know how to correct this issue?
Thank you, Beth
Accepted Solution
Ludwick577
ACE - New Member
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3.3K Messages
8 months ago
Is your side loaded google play store --on your Kindle HD also updated? I haven't used my Kindle HD in a while but I also have google play store side loaded. However, I think you can also download the Dtv Stream app from the amazon/kindle store. Well, you used to be able to.
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Accepted Solution
DIRECTVhelp
Community Support
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254.4K Messages
8 months ago
Hi @ebammann, we're sorry you're having trouble with the DIRECTV Stream app on you Fire HD 8 Tablet. Are you able to directly download the DIRECTV app from the Amazon App Store instead? Christian, DIRECTV Community Specialist
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Ludwick577
ACE - New Member
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3.3K Messages
8 months ago
Also---
There is a program called Fire Toolbox that is free. Download it onto a computer and hook your kindle hd to the computer. Fire Toolbox will install the proper version of google play store for you---and if you can get an APK from apkmirror of Dtv Stream app----it will also sideload it for you onto your kindle.
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ebammann
2 Messages
8 months ago
The DIRECTV stream app had previously been unavailable on the Amazon app store, so I hadn't even checked. I checked now, and there was a DIRECTV app download available from the Amazon app store. Using that download works. Thanks so much for the help.
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DIRECTVhelp
Community Support
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254.4K Messages
8 months ago
Thanks for giving us an update, Ebammann. We're happy to know that the DIRECTV app download works on the Amazon app store. Let us know if you need help in the future. Have a good one! Jayson, DIRECTV Community Specialist
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