4 Messages
Directv Stream Playback Restarting After 20 Min
I am currently using an Amazon Firestick 4k with the Directv Stream App. When I restart a show, it will playback for 20 Minutes and then glitches and starts at the beginning again and continues to do this never playing the full show.
My Firestick has over 9gb free space, I am using a Fiber Optic stable internet with sufficient speeds. My Firestick and Directv app are up to date and I have deleted and reinstalled the Directv app and cleared all the cache on my Firestick.
Tried the Directv support chat - no suggestions beyond what I have already done.
DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
Hi @Mferrari. We're sorry you're having an issue using the app on your Firestick and appreciate you for doing the troubleshooting. We'll send you a DM to take a closer look at this. Carryl, DIRECTV Community Specialist
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MorrisGray
1 Message
2 months ago
What Fire stick has 9gb?
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Mferrari
4 Messages
2 months ago
It had 9gb available space the Firestick 4k max
(edited)
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Sne21154
2 Messages
1 month ago
I have the same issue but it does it on all tvs. One with Chromecast streamer, another fire tv with app directly on the tv and app directly on my Samsung tv. This is a DirecTV stream app issue and needs to be fixed paying 120 a month!
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Mferrari
4 Messages
1 month ago
Same. Mine does it all ALL devices. I have not tried networks not mine but plan to today.
I’m still having the issues though. Very frustrating considering how much I pay.
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