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2 Messages
Thursday, September 26th, 2024 10:06 PM
4k programming doesn’t load with DIRECTV Stream.
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Community Support
•
254.4K Messages
2 months ago
Hi, @Glubin291. Thank you for reaching out. Could you let me know what error message or code you're seeing? Also, could you share the channel number?
Melchisedec, DIRECTV Community Specialist
Code: 10007-013
don’t know channel number but one of the 4K channels on DIRECTV stresm
Typically, this error indicates potential issues with your internet connection. For a quick fix, visit Fix DIRECTV network connection error messages | DIRECTV Support Let us know if it works.
ACE - New Member
3.3K Messages
Restart your device
ACE - Sage
46.1K Messages
What streaming device?
DIRECTVhelp
Community Support
•
254.4K Messages
2 months ago
Hi, @Glubin291. Thank you for reaching out. Could you let me know what error message or code you're seeing? Also, could you share the channel number?
Melchisedec, DIRECTV Community Specialist
0
0
Glubin291
2 Messages
2 months ago
Code: 10007-013
don’t know channel number but one of the 4K channels on DIRECTV stresm
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
2 months ago
Typically, this error indicates potential issues with your internet connection. For a quick fix, visit Fix DIRECTV network connection error messages | DIRECTV Support Let us know if it works.
Melchisedec, DIRECTV Community Specialist
0
0
Ludwick577
ACE - New Member
•
3.3K Messages
2 months ago
Restart your device
0
0
litzdog911
ACE - Sage
•
46.1K Messages
2 months ago
What streaming device?
0
0