Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

1 Message

Saturday, March 30th, 2024 4:32 PM

Directv app goes to black screen on Apple TV

My directv app screen goes to black screen when watching tv using Apple TV device. I have deleted and reinstalled and that doesn’t fix the issue. I do not have this issue with my other streaming apps. 

Community Support

 • 

255K Messages

1 year ago

Hello there, we are sorry for the inconvenience with the DIRECTV app. Please see your private note, so we can take a closer look at your case. Jhonny, DIRECTV Community Specialist

1 Message

11 months ago

What was the solution for this?

Tutor

 • 

1 Message

10 months ago

I am also having this issue on my new Apple TV. I didn't have it on my previous device. What is the solution?

1 Message

5 months ago

Happening as well, several months, black screen on startup. Removed and reinstalled DirecTV Stream app, reset AppleTV player, no help. Verified network access, all other apps work flawlessly. 

(edited)


NEED HELP?