Customer support is clueless, how do you know?

Hey @LaBeets There's a reported outage with the Hulu app. Our team is aware and working on it.

While we do not have a specific timeline for the resolution, it will be functional once the fix is implemented.

Rizza, DIRECTV Community Team

Please explain what an 'outage with the HULU app means'?

It sounds as though your pushing off the problem to HULU when clearly its your boxes.

HULU works fine on my phone.

But not on any of my 3 DirecTV boxes. 

Why don't you just replace the defective DirecTV boxes it affects and make your customers happy?

We pay a lot of money for your service and surprisingly, expect it to work.

HULU works fine on my phone.

It's been 8 days now and you have no timeline for the fix,

that's horrible customer service.

I'm giving it until Tuesday, then I'll switch to another cable provider.

We understand how frustrating this can be. The issue is only occurring on the Osprey/Gemini device, and we're actively working to resolve it. Rizza, DIRECTV Community Team

Same thing happened a couple of years ago. They got it fixed. Just be patient. 

They are not pushing it onto Hulu. It is an issue with the apps specifically for the DIRECTV STREAM (Gemini/Osprey) boxes. So that would be a shared issue between them.

Please don't create duplicate threads.

@LaBeets see the response I provided in your other thread.