2 Messages
Connectivity issues
Every time I turn a TV on, I have to reboot my wifi then reconnect to Directv Stream and login. What can I do to fix this. This is too much to go through to watch TV. I am on AT&T Fiber gig service. No issues on anything but the DTV Stream app on Vizio TV, Roku TV and Fire Stick.
DIRECTVhelp
Community Support
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254.4K Messages
11 months ago
Hi Scottfarmer23. We're sorry you're experiencing connectivity issues whenever you turn on your TV. Go here Fix DIRECTV network connection error messages | DIRECTV Customer Service & Support for proper troubleshooting steps. We're sending a DM to further assist. Jason, DIRECTV Community Specialist
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Scottfarmer23
2 Messages
11 months ago
I have done this. I have to restart my modem for it to work. I am using AT&T fiber. This is very tiring, that I have to sign back in Directv or restart my modem every time I want to watch TV. I have 7 TVs, 3 using roku, 3 using Firestick, 1 Samsung using the app. All doing the same. Never had problems like this streaming xfinity with xfinity internet with weaker internet service. There has to be something easier than shutting everybody down forn5 minutes just to watch one TV.
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DIRECTVhelp
Community Support
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254.4K Messages
11 months ago
Hello Scott, we want to help you to improve your experience by helping you to log in to your DIRECTV service without having to restart your modem every time. We are sending you a PM to take a closer look into this matter. Maria, DIRECTV Community Specialist
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