30 Messages
Cancel Season Recording Using iOS App
The Guide had a program I wanted to watch, so I scheduled it. As it was described as part of a series (it wasn’t), I was asked it I wanted to record the series. I ill-advisedly told it to. The program is called “Movie”. Now I’m seeing scheduled recordings from a number of channels, many identified as “Movie to be determined.” I know how to cancel a scheduled series recording using the DirecTV Gemini device. Can I do that using the iOS app? Thanks for any advice.
DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
Hi, @whboyd. If you're using your iPhone device and trying to delete your series of recordings, you can go to View All Episodes from your My Library; that should take you to the series screen where you can cancel the series recording. Then swipe right at the folder level in My Library. Ariane, DIRECTV Community Specialist
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whboyd
30 Messages
2 months ago
Thanks for the reply.
I don’t have a “View All Episodes” option under “My Library”. I do have an “All Recordings” option. I don’t have any such recordings at the moment. I have either deleted them or cancelled them from the “Upcoming Recordings” list. I don’t seem to have a “series screen”. When I swipe right on a folder of recordings in the “My Library” list nothing happens.
Do you mean that I have to let one of these record before I can cancel a series?
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DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
If you have a recorded show in "My Library," click the series title you recorded to go to the series screen and cancel the recording. Roland, DIRECTV Community Specialist
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