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2 Messages

Saturday, October 28th, 2023 12:34 AM

Can not login to Directv Stream app

When I try to login to directv stream on my phone or my tv, I get a message that says "incorrect user ID and Password" code 0017.  My ID and Password are correct.  I can login to my directv account, I just can't watch tv.  I have been online with support twice and they can't fix the problem.  They say it is a system issue, but it has been over a week.  Anyone else having the same issue or have a fix?

ACE - Sage

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46.1K Messages

1 year ago

Are you a DirecTV Stream or DirecTV Satellite customer?

Were you previously a DirecTV Satellite customer? If so, did you use a different email address when signing up for Stream?

2 Messages

1 year ago

I was a direct tv satellite customer. I have been a directv stream customer for a couple years. I believe I had the same email address for both. 


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