A very common cause for buffering is an issue with your Wifi signal.
You may have a weak signal at your device. You can have a fast Internet service coming into your home, but when you convert it to wifi a lot of factors can affect your signal. If your device is to far away from your wireless router you can have a low signal. Every door or wall it has to go through reduces the strength of the signal. A good thing to do is to download a signal testing app into your device and check the signal strength at your device. I use Speed Test, on my Android devices. If you see your signal is weak, you may need to purchase a wifi extender to place in the vicinity of your device.
lou_do
ACE - New Member
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637 Messages
3 months ago
A very common cause for buffering is an issue with your Wifi signal.
You may have a weak signal at your device. You can have a fast Internet service coming into your home, but when you convert it to wifi a lot of factors can affect your signal. If your device is to far away from your wireless router you can have a low signal. Every door or wall it has to go through reduces the strength of the signal.
A good thing to do is to download a signal testing app into your device and check the signal strength at your device. I use Speed Test, on my Android devices.
If you see your signal is weak, you may need to purchase a wifi extender to place in the vicinity of your device.
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DIRECTVhelp
Community Support
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255K Messages
3 months ago
Thank you, @lou_do.
@UCONN7KMW Here are some additional tips and troubleshooting, visit Improve your DIRECTV streaming experience | DIRECTV Support Mohammad, DIRECTV Community Specialist
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 months ago
What streaming device are you using?
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