New Member
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22 Messages
Buffering Video loading message - Samsung TV - Gemini Air
I reported issues with this a while ago. Was told to “restart” my devices. Have constantly done this.
I am now seeing there was a problem with an update that affected Samsung TVs???
This has been going on for a while now, when is it going to be fixed? This is working my last nerve. I pay my bill every month, this is not what I’m paying for.
bcbsncjlj
ACE - Expert
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6.4K Messages
3 days ago
If you are using the native app for the Samsung Smart TV, then I am not surprised. This app has always been inferior, especially for the Samsung. It is highly suggested to use an external streaming device.
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EKZ
New Member
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22 Messages
3 days ago
Not sure what you mean by native app. I have had DTV for a while now and have never had the problem until a few months ago. I am using Gemini Air.
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 days ago
Then you are using an external streaming device and not the native app for the Samsung Smart TV.
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EKZ
New Member
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22 Messages
3 days ago
I really do not understand your point. The external streaming device is DTV Gemini Air.
According to what I have read this issue started with an update that affected Samsung TVs according to Direct support.
Life was fine before that update. If it does not get fixed soon I am going elsewhere.
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