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New Member

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22 Messages

Tuesday, April 22nd, 2025 8:48 PM

Buffering Video loading message - Samsung TV - Gemini Air

I reported issues with this a while ago. Was told to “restart” my devices. Have constantly done this. 

I am now seeing there was a problem with an update that affected Samsung TVs??? 

This has been going on for a while now, when is it going to be fixed? This is working my last nerve. I pay my bill every month, this is not what I’m paying for.

ACE - Expert

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6.4K Messages

3 days ago

If you are using the native app for the Samsung Smart TV, then I am not surprised. This app has always been inferior, especially for the Samsung. It is highly suggested to use an external streaming device.

New Member

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22 Messages

3 days ago

Not sure what you mean by native app. I have had DTV for a while now and have never had the problem until a few months ago. I am using Gemini Air. 

ACE - Expert

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6.4K Messages

3 days ago

Then you are using an external streaming device and not the native app for the Samsung Smart TV.

New Member

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22 Messages

3 days ago

I really do not understand your point. The external streaming device is DTV Gemini Air.

According to what I have read this issue started with an update that affected Samsung TVs according to Direct support. 

Life was fine before that update. If it does not get fixed soon I am going elsewhere.


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