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M

3 Messages

Monday, December 16th, 2024 2:44 PM

Blurry screen upon movement in show

We recently switched to Streaming Direct TV from another provider... however we are having a bad issue with blurriness when watching certain things like cooking shows, sports, etc.  It is making me motion sick.....  Not enjoyable to watch TV.  Anyone have this issue?  We have a Samsung and have already played with the settings some that were suggested?

ACE - Expert

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6.2K Messages

8 days ago

Are you using the app for the Samsung Smart TV? Those native smart TV app are known to be very buggy. Many have experience issues with these apps. Always use an external device. The devices are more powerful and support more apps. They also get more frequent updates. At some point, the TV makers just quit supporting in lieu of selling newer TV's (their business).

3 Messages

8 days ago

I am using the app in the TV.  What do you mean by an external device?  Thank you for answering and helping.

ACE - Expert

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6.2K Messages

8 days ago

Using a Fire Stick, Roku, Apple device.

3 Messages

8 days ago

ok.  Thanks!


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