2 Messages
Audio issues while using DTV Stream app on Roku
While using the Direct Tv Stream app on my Roku Stick the audio will suddenly drop in volume to nearly inaudible. It is completely random. Changing stations fixes it for a short period of time but It's annoying. I have contacted Roku tech support and after trying a few things, Roku advised that I contact Direct Tv.
lou_do
ACE - New Member
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626 Messages
1 year ago
Are you feeding the audio into an amp or sound bar, or just using the TV audio?
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Olio
2 Messages
1 year ago
Just to the TV.
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lou_do
ACE - New Member
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626 Messages
1 year ago
Try a different audio mode, from your Roku settings menu.
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Stephenxsmith
3 Messages
1 year ago
I’m having the same issue. Directv is streaming from a Roku 4k streaming stick which is plugged directly into my LG G1 OLED TV. Issue started happening after I was watching football via one of Directv stream’s 4k channels…. Ever since then it happens constantly every 30 mins or so but only on the Directv streaming app.
did you resolve the issue??
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Rokudirecttv
2 Messages
10 months ago
I found out that it’s an issue with older versions of Roku hardware. Direct TV can you please fix the app on the Ultra & Roku Streaming Stick+ Model #3810R. I upgraded a 3810 with a Roku Streaming Stick 4K #3820R and the audio issues have not recurred with the new Roku. It doesn’t have anything to do with volume leveling, network speed or Roku settings. Something is different with the DirectTV app on older hardware of Roku.
On the 3810, audio works great for a period of time the it suddenly lowers volume and the audio quality is poor. The settings and network speed are exactly the same on the new 3820R. I lived with the audio issue for over a year and still do on the other TVs. The other TVs with the 3810R and 3810X streaming stick+ and Roku Ultra still have the issue.
(edited)
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