New Member
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4 Messages
"Are you still watching?"
I get this question often when I leave my TV on any ONE channel for several hours (usually 4 hrs)...and there's a count-down clock running that means the system is going to shut me down or change the channel if I don't respond within the next few seconds.
WHAT THE (Edited per community guidelines) BUSINESS IS IT OF DIRECTV REGARDING HOW LONG I WATCH A SINGLE CHANNEL?????
STAY OUT OF MY TV!!
I'll watch what I want to watch for as long as I want to watch it!
Accepted Solution
Official Solution
Tiger593
ACE - New Member
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1.5K Messages
2 years ago
If you are using a Directv Streaming box go into settings by pressing the button that looks like a house on your remote control and going all the way over to where it looks like a gear then hit ok then go down to system and hit ok then hit ok on display and hit ok then go down to power saving and then select ok to turn it off. This will keep the are you still watching message from popping up.
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Accepted Solution
bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
What device are you using? If your device has a power saver option, disable or turn it off.
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Accepted Solution
Tiger593
ACE - New Member
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1.5K Messages
2 years ago
What device are you using to stream your Directv Streaming service?
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asaratis
New Member
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4 Messages
2 years ago
How can I DISABLE this irritating intervention?
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asaratis
New Member
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4 Messages
2 years ago
Shazamm!! I'm on a DIRECTVStream control device connected by ethernet cable to an AT&T internet/phone router. The device is connected via HDMI cable to a 40" Samsung Smart TV.
I can't imagine the router having anything to do with shutting me off after 4 hours. Nor can I imagine my TV doing so.
I'm guessing it has something to do with the DIRECTVStream device.
However, I have been wrong several times in my 80 years on this earth!!
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Power saving option on your streaming device.
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Tiger593
ACE - New Member
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1.5K Messages
2 years ago
You are right it has nothing to do with your router or your tv and everything to do with your DirecTV stream device if you follow the directions I posted above it will turn that power-saving feature off so that your tv will not shut off or show that message after 4 hours.
(edited)
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asaratis
New Member
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4 Messages
2 years ago
Thanks! I did it!
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Bulletproofbody
New Member
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11 Messages
1 year ago
If you are using a Firestick it is in the DATA USAGE MONITORING
TURN OFF, Still watching
It's setup to turn off data to the firestick when your tv is off.
That's why it keeps asking you if you are there.
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Eastonm
1 Message
3 months ago
I am using the app on my smart tv. The settings within the app does not have power settings and I have the sleep mode and power saving turned off in the tv setting but , I still get the message are you still watching. How can I turn this off.
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 months ago
If the power saver option on the TV does not work, then you have no option.
(edited)
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jktrauma
2 Messages
18 days ago
This is beyond frustrating. DirecTV does not have the options described above. There is no power saving option in the settings/preferences. Others posited that it might be coning from the FireTV (the acual FireTV not a fire stick) but Amazon also gotten rid of the Data Managment option, which used to let you turn off the "are you still there pop up. Amazon insists it's coming from DirecTV.
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Juniper
ACE - Expert
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22.6K Messages
18 days ago
@jktrauma
Do you have DirecTV or DIRECTV STREAM?
What device are you using to watch the service? (model number?)
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jktrauma
2 Messages
18 days ago
Hi @Juniper ,
DirecTV Stream, watching it on a Toshiba FireTV (not a fire stick). I've been through every single setting preference both for DIRECTV and the TV yet can't find anything. I've toggled on/off all notifications, energy/data settings or anything that remotely could mask disabling the feature.
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mbreen909
4 Messages
3 days ago
This has been a feature request to DirectTV for years. These idiots at DirectTV couldn't give two shits about fixing it.
If you "customer service and service focused" DirectTV engineering people, please fix this. It's soooooo easy to code, a monkey can do it.
It cannot be fixed any other way than code it into the DirectTV app.
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