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J

2 Messages

Friday, January 5th, 2024 4:26 AM

App blocked by "Meet Circle" parental control device

We have had DirecTV Stream for many years and have also had the Meet Circle parental control device on our home network for many years.  Several weeks ago the DirecTV Stream app started being completed blocked by Circle device.  We have limits set for other streaming apps like Disney+, Netflix, etc. and these all work as expected.  However, for some reason the DirectTV Streaming services is blocked.  Has anyone experienced this?  It does not look like it is being blocked by any obvious filter settings, etc.

Community Support

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254.4K Messages

11 months ago

Hi there. We are sorry to hear that you are experiencing issues with the Meet Circle. We would like to gather more details about this and further investigate to assist you. Furthermore, we'll be reaching out. Luisa, DIRECTV Community Specialist

2 Messages

11 months ago

Thanks Loisa.  Looking forward to hearing from you or anyone else that might have any ideas.  Thanks!

Community Support

 • 

254.4K Messages

11 months ago

Hey! We will be more than happy to assist you. We've already sent you a Private Note. However, we'll send you other message to make sure you get helped! Luisa, DIRECTV Community Specialist


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