24 Messages
ACCESSING GUIDE (LIST VIEW)
WHY HAS DIRECTV CHANGED THIS UP AGAIN?? INSTEAD BEING ABLE TO ACCESS GUIDE USING THE BACK BUTTON I NOW HAVE TO ACCESS IT USING THE BACK BUTTON AND NOW THE SLECT BUTTON HAS TO BE USED TO ACCESS THE GUIDE IN LIST VIEW!!!
WHY IS DIRECT DOING THIS AGAIN FOR THE SECOND YEAR IN A ROW??? CUSTOMERS COMPLAINED WHEN YOU TOOK AWAY THE GUIDE FROM THE BACK BUTTON, NOW YOURE ADDING STEPS!!!
WHY??? YOU IGNORED YOUR CUSTOMERS LAST YEAR AND YOURE GOING TO IGNORE THEM AGAIN - WHY DO YOU KEEP DOING THIS TO YOUR CUSTOMERS??!!
WHY??
cannibalhorn
24 Messages
4 months ago
STOP TRYING TO MAKE IT “BETTER” BY MAKING IT ABSOLUTELY WORSE!!!!
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Ludwick577
ACE - New Member
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3.3K Messages
4 months ago
Directv Gemini and Air remote has a guide button
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cannibalhorn
24 Messages
4 months ago
that’s only if you use their box to stream. using your TV or Apple TV or Roku device, DirecTV is ALWAYS changing up List Menu and how to access it. DirecTV Programmers think their customers can’t read so they force the ICON menu with dozens of Network Logos - CUSTOMERS DO NOT NEED THIS “FEATURE” CUSTOMERS NEED YOU TO LEAVE GOOD ENOUGH ALONE!!! IT WORKED BEFORE, YOU CHANGED IT LAST YEAR, YOU CHANGED IT AGAIN THIS YEAR! STOP!!!
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cannibalhorn
24 Messages
4 months ago
It’s almost like DirecTV is FORCING (Edited per community guidelines) EXPERIENCE UNLESS WE PAY FOR FOR THE BOX!!!
STOP MAKING IT WORSE, THIS FORCES
CUSTOMERS TO LEAVE!!!
(edited)
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cannibalhorn
24 Messages
4 months ago
been a DirecTV and DirecTV Stream customer since October 1996. this is the last straw. they don’t want me as a customer anymore.
(Edited per Community Guidelines)
There was no need to change my post. It did not violate any guidelines.
(edited)
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cannibalhorn
24 Messages
4 months ago
here is where CUSTOMERS were told a FIX was being performed. Nothing has happened, no one has done anything to help CUSTOMERS:
https://forums.directv.com/conversations/watching-directv-stream/directv-streamroku-remote-down-arrow-no-longer-triggers-guide/652889c641f9b36739842e05?commentId=652ec7df477f6f20ed8115db
(edited)
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