New Member
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3 Messages
8003 error code on ios iphone directv stream
I have deleted and reinstalled the app several times. Help says to clear to the cache, but I don't see where to clear the cache on the iphone. I have turned on/off/on location services. Changed the password etc. Nothing seems to work. I was out of the country (usa) for a couple of weeks and then is when problem started. That said, all other apps are working fine.
bcbsncjlj
ACE - Expert
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6.2K Messages
1 year ago
Any messages with the error code? Any changes to your environment? Upgrades? Wi-Fi or Cellular, or both?
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Tarkus56
New Member
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3 Messages
1 year ago
I called them and they said it is an internal issue that they have been working on for the last several weeks.
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DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hi @Tarkus56. We're sorry you're still having error code 8003 after performing those troubleshooting steps. I'll send you a DM to further investigate. Armando, DIRECTV Community Specialist
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