Tutor
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4 Messages
5001-001
Got this stupid code on my Samsung TV.
It works on my Roku in the other room and it works on my phone.
I have deleted and reinstalled the app on my TV.
I have cleared the cache on my TV.
I have restarted my TV.
What gives ?
Tiger593
ACE - New Member
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1.5K Messages
1 year ago
Sorry to have to tell you this but the Directv App for Samsung has nothing but issues. This has been a known issue for a long time. You would be better off getting another external device like your Roku for your Samsung TV. There have been lots of posts concerning issues with Samsung devices. Hope this helps.
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j060768
Tutor
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4 Messages
1 year ago
Oy
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DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Enjoying your favorite shows and content on your Samsung TV shouldn't be a problem and we apologize for the inconvenience. Since you've tried multiple troubleshooting steps, we've sent you a Private Message to gather more information and investigate what's happening. DIRECTV appreciates your patience. Santiago, DIRECTV Community Specialist
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j060768
Tutor
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4 Messages
1 year ago
Well it fixed itself.
I used another app to watch the news , and went back to check and everything is good now.
Thanks everyone.
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