1 Message
You cancelled Max, I cancelled You!
After many years of service and paying you $140 a month, on top of what I pay ATT for wireless unlimited for multiple lines and Gig Internet, You cancelled Max on me, for no reason. Then offered to reactivate it at $16 per month (plus fees) Thanks, but No Thanks. A company that acts this way is short-sighted if not just plain dumb. You will be going out of business with these stupid practices. Thanks for forcing me to leave and save $. Good Luck
DIRECTVhelp
Community Support
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254.6K Messages
5 days ago
Hi, @Lyvemed1234. We're sad you left. If your access was tied to your AT&T wireless/internet plan, and you made changes to your AT&T plan, you are no longer eligible for the Max benefit. Check DIRECTV's free premium TV experience here: https://www.directv.com/support/article/000106897 and enjoy watching for free on your devices. If your needs change, we hope you consider DIRECTV in the future. Roland, DIRECTV Community Specialist
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Juniper
ACE - Expert
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22.6K Messages
5 days ago
If you want to cancel then contact your TV provider.
This is a public forum of other customers, not official support or an airport, so departure notices don't accomplish anything.
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