New Member
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2 Messages
Unlinking ATT Yahoo Email from DirectTV account
I think because of the security on ATT Yahoo email, my DirectTV account requires me to frequently login and when I do, I have to reset the password. I have found instructions on how to do this from DirectTV but when I click on the myAT&T profile link, it directs me back to DirectTV. I have tried going to Yahoo Mail and changing my profile there, but it takes my back to DirecTV too. Where in DirectTv can I unlink this email account?
https://www.directv.com/support/satellite/article/KM1184641/
Remove a linked account
- Go to your myAT&T Profile. Sign in if asked.
- Scroll to Account Settings and select Linked accounts.
- Choose Remove this account for the account you want to unlink. If you try to remove a canceled account with a balance due, we’ll ask you to make a payment.
- Select one of these, if asked:
- A secondary user to replace you as the primary user
- No one
- Choose a new primary account, if asked.
- Follow the directions to remove the account from your ID.
bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Best to contact support for direction.
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jbradly041
New Member
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2 Messages
2 years ago
I tried. I kept getting bounced around. Att said it was a directtv problem and directtv said it was an att problem. Nobody would help.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Well, no one here has access to subscriber accounts. Maybe just cancel and signup again with a different account.
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