Employee
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3 Messages
Unable to unlink MyAT&T and directv login
I am in an endless login loop bouncing back and forth between att and directv.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
FidoFan
Employee
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3 Messages
2 years ago
I can no longer login in to either ATT or DirectTV. Please help!
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
Which service were you intending to sign in for and for what reason (s)? Also, are you still a DIRECTV employee? I ask because if your complementary account is unable to be signed into you may need to contact a supervisor or otherwise the DIRECTV employee-only hotline.
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Ludwick577
ACE - New Member
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3.3K Messages
2 years ago
Clear cookies on the webpage
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
You say logging in? You mean on a computer? Furthermore, you need to contact them directly to unlink your accounts.
(edited)
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FidoFan
Employee
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3 Messages
2 years ago
I have attempted to login via browser as well as the MyATT app both from a mobile device.
I am an ATT retiree - so not currently and employee. I had DTV Stream years ago but have not had DirectTV service of any kind for years.
I have read entries on unlinking accounts but I can not log in on either the DTV or ATT side to do so.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
No one here can fix it, since this is only a customer forum. You really need to contact them directly.
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