2 Messages
Termination Fees
I originally signed up for the Direct Tv streaming service. I did not activate the account. I paid for 5 months before I realized they were deducting the monthly charge on my account. I then cancelled the service and then was charged the $400 fee. I do not feel that I owe any of these charges since I never activated the account.
bcbsncjlj
ACE - Expert
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6.2K Messages
5 months ago
Then you signed up for DirecTV via Internet, not DirecTV Stream. They are not the same. DirecTV Stream has no fees or contract.
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acasey24
2 Messages
5 months ago
Any ideal how to see about getting my early termination fee back then?
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bcbsncjlj
ACE - Expert
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6.2K Messages
5 months ago
None. You are under contract.
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Juniper
ACE - Expert
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22.6K Messages
5 months ago
DirecTV by Internet has a 24 month agreement when you sign up. Since it is a streaming option, there is practically no wait to start using it so there is not an "activation" protection.
Regardless of how you feel, you owe the charges. You accepted the Terms of Service by ordering. Further confirmed by 5 months of payment, effectively telling them you accept the service. The early cancellation fee (ECF) doesn't refund because you were oblivious on service started and it was being paid.
Time to start paying better attention to your finances and what you are agreeing to.
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