New Member
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1 Message
Streaming issue
My tv says that there are too many streams going on away from my home and we are all home at the moment. Is there a way to figure out who is using our information? Or do I just have to change our password?
New Member
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1 Message
My tv says that there are too many streams going on away from my home and we are all home at the moment. Is there a way to figure out who is using our information? Or do I just have to change our password?
DIRECTVhelp
Community Support
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254.6K Messages
2 years ago
Hello. Thank you for the time you take to share this with us. In this case, you can first verify if all your devices are connected to your home network. For more information, you can check https://www.directv.com/support/stream/article/KM1354360 If, in fact, they are, for your security, we recommend you to immediately change your password. For additional details on how to do it, please check https://www.directv.com/support/stream/article/KM1454942 If you have any other questions, we are just a message away. Thank you for choosing DIRECTV. Andrea, DIRECTV Community Specialist
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
What streaming devices and internet connection are you using? Curious if you are using T-Mobile Home internet or something similar as a provider.
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