New Member
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3 Messages
Signed up for directtv nfl stream but account doesn't seem to exist
Hey everyone,
I just signed up for the one week trial nfl stream and i have two confirmation emails as well as an account number and a confirmation number and a date when I will start getting charged.
But when I try to log in my login/password combination doesn't work. If i try to reset either one it says it doesn't recognize the login or the email used to create the account.
I've tried contacting customer service but so far i'm not reaching anyone.
Ludwick577
ACE - New Member
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3.3K Messages
2 years ago
Have you used the email for Dtv Satellite in the past? Try logging into the site with an incognito browser and see what happens.
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manusdei
New Member
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3 Messages
2 years ago
Hey Ludwick577 thanks for the reply. I have not signed up for any direct tv service with this email (or any other really) before. I tried logging into the site in an incognito browser and it remains the same issue - it doesn't recognize the credentials even for the purpose of resetting them.
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litzdog911
ACE - Sage
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46.1K Messages
2 years ago
DirecTV posted an update on this issue here ....
https://forums.directv.com/conversations/sports/nflsundaytickettv-purchasing-and-login-issue/631e13d4013ba90af0bbc418
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