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G

New Member

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3 Messages

Sunday, December 19th, 2021 6:59 PM

Shipping Back Warranty Box

Where do I ship back my Directv Stream box that is under warranty? Customer rep on the phone was not very clear with this info plus she did not email me a Return Shipping label. She did email tracking number of replacement box but no other info.

Community Support

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254.4K Messages

3 years ago

Hi, happy to help with your DIRECTV STREAM!

Just bring your unboxed equipment and account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. Here is some additional info on equipment returns.

Joseph, DIRECTV Community Specialist


ACE - New Member

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3.3K Messages

3 years ago

When I received my box 6 months ago it came with a return label in the box in case you want to return it.

(edited)


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