New Member
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3 Messages
Shipping Back Warranty Box
Where do I ship back my Directv Stream box that is under warranty? Customer rep on the phone was not very clear with this info plus she did not email me a Return Shipping label. She did email tracking number of replacement box but no other info.
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hi, happy to help with your DIRECTV STREAM!
Just bring your unboxed equipment and account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. Here is some additional info on equipment returns.
Joseph, DIRECTV Community Specialist
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Ludwick577
ACE - New Member
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3.3K Messages
3 years ago
When I received my box 6 months ago it came with a return label in the box in case you want to return it.
(edited)
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