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J

New Member

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2 Messages

Friday, April 15th, 2022 1:05 AM

Sbcglobal.net email tied to DIRECTV stream account

Can I set up my DIRECTV stream account to use a separate login from my sbcglobal.net account?  Right now they are tied together and I’d rather my kids (who use DIRECTV stream on their phones, etc) not have my email login password.

Community Support

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254.4K Messages

3 years ago

Hey @jcoats1974, we want to help with the account login.

Learn how to change the login information of your DIRECTV STREAM account following the steps here.

Let us know how it goes.

Sergio, DIRECTV Community Specialist

New Member

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2 Messages

3 years ago

I did this previously, but when I changed the password for DIRECTV stream, it also changed the password for my email.  

ACE - New Member

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3.3K Messages

3 years ago

Try using a totally different email account with dtv stream--maybe yahoo or gmail

(edited)

Community Support

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254.4K Messages

3 years ago

Hi @jcoats1974 let's check into the right solution to enjoy DIRECTV Stream services.

Let's team up to sort this out, we have the option to change the user ID by following the steps here, then you can follow the previous link I've sent to change the password.

Let us know how it goes.

Sergio, DIRECTV Community Specialist

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