No idea. Get a true streaming device. The app for Samsung has always been inferior since its conception. 100's of posts here on the multiple issues with the app.
Hey There, we want to help sort this out. Please meet us in a DM to share a little more about what's going on. Also do you have the remember me function on your Samsung app?
I finally gave up on the DTV app on my Samsung TV and got a Amazon Fire Stick. Works great now and no more freezing and going to a black screen. Do not have to constantly login anymore.
bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
No idea. Get a true streaming device. The app for Samsung has always been inferior since its conception. 100's of posts here on the multiple issues with the app.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hey There, we want to help sort this out. Please meet us in a DM to share a little more about what's going on. Also do you have the remember me function on your Samsung app?
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Ludwick577
ACE - New Member
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3.3K Messages
3 years ago
I used to use my Samsung tv app and it (Edited per community guidelines). Get a dtv stream box.
(edited)
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barbq1018
Contributor
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2 Messages
3 years ago
I finally gave up on the DTV app on my Samsung TV and got a Amazon Fire Stick. Works great now and no more freezing and going to a black screen. Do not have to constantly login anymore.
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
You made a wise choice. Maybe others will finally learn.
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