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T

New Member

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1 Message

Sunday, December 19th, 2021 3:20 AM

Promotional 3 months free on Premium channel

A YouTube TV refugee here, and I’m a bit confused on how to sign-up for the premium channels. When I add them on, the confirmation page shows that I will be charged the dollar amount for each service thirty days hence. My understanding when signing up was that I would get these channels free for three months before being charged. What am I missing here? Thanks!

Community Support

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254.4K Messages

3 years ago

We're here to help @tlanek1! Let make sure your getting 3 months of Premium channels free.

 

We have sent you a DM. Please meet us there, so we may to continue working on this together.

 

DeShawnae, DIRECTV Community Specialist

New Member

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1 Message

3 years ago

I signed up as well and had HBO's and Cinemax for 2 days and not it's all gone. I cannot even log into HBO Max as it cannot verify my subscription. Why is this happening? 


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