Scholar
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14 Messages
Price increase?!
I just noticed a 33% price increase in my service. December's charge was $71. January's charge was $105. Nothing changed on my account between the two bills. Was there a notice that I missed? I'm ok with a few percentage point increase, but $24? And here's the sad (and monopolistic) news -- I can't switch because we watch Bally Sports for hockey and baseball and no other streaming service has Bally anymore.
bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
A email was mailed to all subscribers in Nov-Dec of the price increase. Content from broadcasters have increased.
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lmolter54
Scholar
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14 Messages
3 years ago
Yeah, and I just got a message from Cust Service that my $29.99 "promotion" has expired. What I thought was a price adjustment two years ago (in an effort to keep my $55 Just Right package just right) was really a limited-time promotion, although the rep on the phone assured me the price would never change. So... some trickery was involved unbeknownst to me.
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
Old news. Time to let it go and move on.
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Ludwick577
ACE - New Member
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3.3K Messages
3 years ago
There is no trickery involved. It's all on you. If you don't know what your promotion is and when it ends then that's your fault.
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lmolter54
Scholar
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14 Messages
3 years ago
@Ludwick577 No. When I contacted sales to change my plan two years ago, she (the rep) said I could stay with my plan and she would keep the price at $55. NO MENTION OF A PROMOTION. And no paper bills to verify this. Happy snarky new year.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hi, @lmolter54. We're looking into this.
To better assist you please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums). We're happy to help.
-Ana, DIRECTV Community Specialist
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lmolter54
Scholar
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14 Messages
3 years ago
@bcbsncjlj Forget I said anything. Two respondents so far have told me to take a hike. Thanks for that. Another reason I avoid posting here.
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