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J

New Member

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2 Messages

Friday, April 29th, 2022 7:19 PM

Price changed without any notification

I have been a customer for many years from AT&T TV NOW to what they now call DIRECTV TV.   I would like to know why the price  for my service went up without any notification that the price was going up.  Then I  see a message the it was changing the DVR to unlimited but my I am still being limited to 20 hours and my recordings are being deleted . There is so much inconsistency with the company.  The prices keep going up but the service is not better. There's no loyalty for being a long time customer. 

ACE - Expert

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6.2K Messages

3 years ago

Price increase? When? Of course they all have increases - content cost more. There are options if you are scrapped for funds.

New Member

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2 Messages

3 years ago

The price for my service went up in February,  that's when. 

ACE - Expert

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6.2K Messages

3 years ago

Gee that is old news. Everyone got a price increase then. You either pay or go somewhere else. Content costs and the price increase is just past down to us. Blame the greedy networks first.

Community Support

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254.4K Messages

3 years ago

Jonniebrown, we know it is important not only to get the best quality but also the best value for your service. We want you to enjoy the most of your service. Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

Johnatan, DIRECTV Community Specialist

ACE - New Member

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3.3K Messages

3 years ago

It is called Directv Stream not Directv TV lol. Sorry, I couldn't resist. 

(edited)


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