New Member
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2 Messages
Only 20 hours cloud dvr?
I subscribed to premier package. Was expecting unlimited cloud dvr with 9-month storage. My account shows only 20 hours storage. Did I misunderstand?
New Member
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2 Messages
I subscribed to premier package. Was expecting unlimited cloud dvr with 9-month storage. My account shows only 20 hours storage. Did I misunderstand?
Glenee
New Member
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159 Messages
2 years ago
Hi Stuart,
It seems to be kinda hit or miss if you get unlimited DVR included. My suggestion is to call in 1-800-429-4023 ( this is the number to Direct Stream I am told) If there is ever a chance to get it, it is now. If you don't get it included it will be $10.00 a month extra for Unlimited DVR. There are only two choices 20hrs or unlimited.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Are you a previous DirecTV Satellite or U-verse subscriber?
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Ludwick577
ACE - New Member
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3.3K Messages
2 years ago
When did you subscribe? Did you sign up online? Previous Dtv Satellite and Uverse customers don't quality.
(edited)
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StuartG
New Member
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2 Messages
2 years ago
I migrated from uverse. I think if I remember to erase programs after I watch them I can live with 20 hours.
thanks for your responses.
sg
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Jrandomuser
ACE - Expert
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1.2K Messages
2 years ago
It really doesn't make sense for them to take that away from customers switching from U-verse and satellite, since they very much want customers to switch (certainly U-verse customers, probably satellite customers). But I guess no one has accused them of making decisions that make sense.
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