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N

New Member

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2 Messages

Saturday, November 27th, 2021 9:51 PM

Not allowed to watch

Why am I not allowed to watch the Christmas movies that are playing on CBS? The shows are blacked out and says not allowed. 

ACE - Professor

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411 Messages

3 years ago

That because those programs don't have the "Right's" to be streamed.

Who ever owns those programs doesn't allow them to be streamed.

New Member

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2 Messages

3 years ago

So why am I paying for tv service. Seems DirectTV should resolve this

ACE - Expert

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6.2K Messages

3 years ago

It's a network restriction not a DirecTV stream issue. DirecTV Stream only provides what they receive. They have no reason to block the media. Complain to CBS.

Community Support

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254.4K Messages

3 years ago

Hi @Nana70068, here to help with your inconvenience.

 

We are aware of the situation and our teams are working with the network to find a resolution.

 

We'll inform our customers once it is fix. Thank you for your understanding.

 

Juan, DIRECTV Community Specialist

ACE - Expert

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14.1K Messages

3 years ago

I'm pretty sure the owner (Disney?) has told CBS they are not allowed to stream them. Nothing to do with Directv

ACE - Expert

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6.2K Messages

3 years ago

For what its worth - these shows are blocked on other streaming services also.

ACE - Expert

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14.1K Messages

3 years ago

Juan - there is no resolution, so your "teams" are wasting their time.

ACE - Professor

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2.3K Messages

3 years ago

@DIRECTVhelp there's nothing to resolve, it's a streaming blackout of Rudolph the red nosed reindeer and frosty the snowman for ALL streaming services 


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