New Member
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2 Messages
New customer help unlimited cloud
Anyone here a new customer?? I signed up on 2/13/22, was told unlimited cloud but it’s showing only 20 hours. I’ve spoken to about 6 people and no one can help and actually last person said the site was incorrect and it was never offered!!!
bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
...and what does your account say on-line?
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Dmit607
New Member
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2 Messages
3 years ago
@bcbsncjlj
it says 20 hours
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)
Ana, DIRECTV Community Specialist
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
Then you have 20 hours not unlimited.
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