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J

New Member

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1 Message

Monday, January 16th, 2023 4:16 AM

NBA league pass

NBA league pass was recently added to my subscription without my requesting it. Now my guide is not working - it is dominated by NBA teams and unnamed channels. I can't use my remote for channels beginning with "B" through "N". 
I spent an hour or more last week on a DIRECTV customer service chat - they assured me that the problem would be fixed in 24 hours and then nothing changed.

Community Support

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254.4K Messages

2 years ago

Hello Mr Barton, it is crucial for DIRECTV to provide you with the best programming. We want to know more about your subscription, so please send us a PM to take a closer look into this concern. Danae, DIRECTV Community Specialist

Mentor

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209 Messages

2 years ago

League pass is now showing up on my guide as well.   Must be a free preview.

ACE - Expert

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6.2K Messages

2 years ago

Not on my guide. Seen no email about free preview.

ACE - New Member

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3.3K Messages

2 years ago

There was a free preview that ends today. Sometimes free preview channels don't disappear for a while. Depeding on your device---restart it if it's the Dtv Stream box or uninstall/reintall the app on other devices. 


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