March 21-24, 2022 I am caught in a never ending DIRECTV STREAM loop.

I have spent the last three days waiting and on the phone being shuffled around the world.  I have been calling for and just keep going over the exact same basic troubleshooting procedures, over and over and over. I was told to wait 72 hours so everything can reset it self. I paid for something I can’t even use. I can't login using the DIRECTV STREAMING device or app (continous sign in loop, stating: Please reactive your subscription...... ) and the app on my cellphone says:  Subscription Required.  Please subscribe to DIRECTV STREAM code 8013

I am able to use the same exact login credentials to log into the website.  So the login information is correct and working.  I can’t login in using the app on my phone or through Roku. Pretty frustrating.