New Member
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2 Messages
Login needed every 24 hours??
I’m not sure what the issue is but starting about 2 weeks ago I have to log in again every single day. And it is happening on 2 different Apple TV’s, my iPad, and a Roku.
Both yesterday and today, while I was watching a basketball game, the app just randomly switched to the login screen and made me log in again. IN THE MIDDLE OF A SHOW!
(Edited per community guidelines)?
Any ideas? Thanks
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hi, @rudra00. We understand how important it is to enjoy your service with no interruptions, so let's sort things out.
Let's try changing your sing-in password for DIRECTV STREAM to see if it helps. You can do it here: https://direc.tv/3ivGWrX.
Please let us know how it goes.
Vanesa, DIrECTV Community Specialist
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hi @rudra00 thank you for reaching out again.
We want to make sure that your log in issues were covered. We are here to help.
It's important for us that you receive the service without interruptions. Please let us know if changing the password helped to fix the issues.
We'll be here for you.
Catalina, DIRECTV STREAM Community Specialist
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