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Deacon-also's profile

Teacher

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5 Messages

Tuesday, May 3rd, 2022 2:52 PM

Login In Error To DirecTV Stream Using Apple TV

When I attempt to Open the DirecTV APP on my Apple TV,  I’m sent to the login screen for the DIRECTV STREAM APP.  I enter my login and password and the APP responds with:  Login Error - Log Out Error!

Cannot get it to log me in!  Keeps giving me that error.  Help would be greatly appreciated!

ACE - Expert

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6.2K Messages

3 years ago

Are you using Apple's Single Sign-in Option that stores the provider credentials? Delete the provider, reboot and add-it back. It may even have the wrong information stored.

Teacher

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5 Messages

3 years ago

Thanks bcbsncjij, I’ll give it a try!

Community Support

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254.4K Messages

3 years ago

Hi @Deacon-also , let's work on a fix together.

We would like to continue assisting you and keep helping you with this login issue. Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV message inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Isa, DIRECTV Community Specialist


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