1 Message
Issue with ESPN App on XUMO TV W/ DIRECTV login
I'm trying to log into the ESPN App for the first time on a new XUMO TV. When I go to espn.com/activate to authenticate with my DirecTV Stream login credentials, nothing happens on the TV, but it recognizes me as having logged in on the device (and I have tried logging in on an IPad, IPhone and a PC). Strangely, however, it does not require me to actually input my DirecTV Stream login credentials on the device. The TV just stays on the page with the activation code. Any ideas what is causing this?
detuch254
ACE - New Member
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5.2K Messages
7 months ago
It is hard to pinpoint an issue but I’d assume an issue with the authentication process and the communication between ESPN and DIRECTV STREAM. Or, the Xumo TV simply doesn’t accept the request sent from the website to your TV to authenticate the app. I’d try reinstalling the ESPN app and trying to authenticate on a different device.
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DIRECTVhelp
Community Support
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254.4K Messages
7 months ago
Hi @nyporvida. We're sorry for the trouble activating your ESPN App through your XUMO TV. We encourage you to uninstall and reinstall the ESPN App, check updates on your XUMO TV, and refresh your internet connection. Let us know how it goes. Julina, DIRECTV Community Specialist
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