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L

New Member

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8 Messages

Tuesday, November 7th, 2023 1:15 AM

I can not create a new Directv Stream account, it rejects my address no matter what...

I can not create a new Directv Stream account, it rejects my address no matter what...  

I tried many times, it keeps rejecting my address, I have been told that it rejects all addresses.

Is there something I am not doing? 

Help, advice please

Accepted Solution

Community Support

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254.4K Messages

1 year ago

Hello @LaloZetroc2022

We want to immediately assist you with your issue in creating your account. Let's meet in a PM to take a closer look at your case. Andrea, DIRECTV Community Specialist

ACE - Expert

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6.2K Messages

1 year ago

Anything particular about your address? What is the message that you receive?

New Member

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8 Messages

1 year ago

The error I get is: Suite or appartment number invalid, after a few attempts, it says "Sorry, something went wrong, please try again or call 《number》" 

There is nothing particular about my address.

(edited)

ACE - Expert

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6.2K Messages

1 year ago

Is the address you are entering the same as listed on your credit card?


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