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K

New Member

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15 Messages

Monday, November 29th, 2021 7:20 AM

Closed

How do I restore My Account

How do I restore My Account and can You guys do it for Me?

From Kerry

My email address is (Edited as per community guidelines)

Moderator

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28 Messages

3 years ago

Hello @kerry35au,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

New Member

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15 Messages

3 years ago

but how do Irestore My Account and what is their email address so I can contact them?

From Kerry

New Member

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15 Messages

3 years ago

can I have the link please?

From Kerry

ACE - Expert

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6.2K Messages

3 years ago

As I said above - Select "Help" at the bottom of this page. It's not that difficult.

New Member

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15 Messages

3 years ago

there is no help button

ACE - Expert

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6.2K Messages

3 years ago

Not a help button. Text of "help" in black box.

New Member

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15 Messages

3 years ago

nothing

ACE - Expert

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36.8K Messages

3 years ago

The "help" link is circled in the screenshot below.

(edited)

New Member

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15 Messages

3 years ago

found it

Community Support

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254.4K Messages

3 years ago

Hello @kerry35au! Thank you for reaching out.

 

Please tell us, what account did you want to restore? Let us know so we can further assist.

 

We look forward to hearing back from you.

 

Faith, DIRECTV Community Specialist.

ACE - Expert

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36.8K Messages

3 years ago

Faith, Why would you ask the customer to provide public information on a public thread?  Of course he's going to post the account identifier.

Sigh.


NEED HELP?