New Member
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15 Messages
How do I restore My Account
How do I restore My Account and can You guys do it for Me?
From Kerry
My email address is (Edited as per community guidelines)
New Member
•
15 Messages
How do I restore My Account and can You guys do it for Me?
From Kerry
My email address is (Edited as per community guidelines)
Vipin
Moderator
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28 Messages
3 years ago
Hello @kerry35au,
Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!
Regards,
AT&T Moderator
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kerry35au
New Member
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15 Messages
3 years ago
but how do Irestore My Account and what is their email address so I can contact them?
From Kerry
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kerry35au
New Member
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15 Messages
3 years ago
can I have the link please?
From Kerry
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
As I said above - Select "Help" at the bottom of this page. It's not that difficult.
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kerry35au
New Member
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15 Messages
3 years ago
there is no help button
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
Not a help button. Text of "help" in black box.
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kerry35au
New Member
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15 Messages
3 years ago
nothing
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JefferMC
ACE - Expert
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36.8K Messages
3 years ago
(edited)
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kerry35au
New Member
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15 Messages
3 years ago
found it
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hello @kerry35au! Thank you for reaching out.
Please tell us, what account did you want to restore? Let us know so we can further assist.
We look forward to hearing back from you.
Faith, DIRECTV Community Specialist.
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JefferMC
ACE - Expert
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36.8K Messages
3 years ago
Faith, Why would you ask the customer to provide public information on a public thread? Of course he's going to post the account identifier.
Sigh.
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