Horrible

Specifically states on the website the cancellation policy of 5 days.

*DIRECTV STREAM: Service subject to DIRECTV STREAM terms and conditions (see directv.com/legal/). Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Compatible device req’d. Residential U.S. customers only (excludes Puerto Rico and U.S. Virgin Islands). Your DIRECTV STREAM service renews monthly at the prevailing rate, charged to your payment method on file unless you cancel. 5-DAY FREE TRIAL: New subscribers only. Cancel before end of 5-day trial or service renews monthly at then-prevailing rate (currently min. $69.99/mo.+ taxes), billed to your payment method on file. Not combinable with certain other offers. Returning customers who disconnected service within previous 12 months are not eligible for free trial. Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Cancellation: Modify or cancel at any time online or by calling 1-888-693-0030. Taxes: State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. Limits: Offers may not be available through all channels and in select areas. Programming subject to blackout restrictions. All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice. See directv.com/stream/ for details.

When you signed up I guess you thought that you had 14 days for your free trial before you had to cancel.  But the last I knew the free trial was only for 5 days.  You should have known how long the free trial was for by the date they were going to begin billing you on because I know that they give you that date when you are putting in your billing information you would have been given the date that billing would begin on and you would have had to cancel before the date that you would be billed on.  Once they charge you for the service they will not refund your money because they have already given you access to their service for the time period that you paid for and agreed to when signing up.   So if you misunderstood how long your free trial was for that was on you, not Directv Streaming.

It's been 5 days since February.

WSJ pulled that crap saying that I had to call to cancel.  I reported them to the state AG and they got fined.  Some states have laws that you can't require a person to call to cancel when something was ordered online.  Check with your state AG's office.

Still, what is the big deal about calling? Either way, you should always verify that your subscription is cancelled. Just login in to your account and verify that it is indeed cancelled.