New Member
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1 Message
Getting error code when signing in
I have the app downloaded, and just did the update. When I try to sign in with credentials, it gave me an “error unknown” and now can’t even get back to try and log in again
New Member
•
1 Message
I have the app downloaded, and just did the update. When I try to sign in with credentials, it gave me an “error unknown” and now can’t even get back to try and log in again
bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
What device? Delete the app and download again.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Please try to uninstall and reinstall the app and make sure whether your devices are compatible here.
In case you need further assistance please let us know!
Katherine, DIRECTV Community Specialist
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