New Member
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5 Messages
Found out that i am being charged for my device on an installment basis
I just found out that the directtv Stream device is being billed to me on a 24 month long term. They are charging me $5/month and apparently I have to pay off the entire $120. before I can cancel my service! I was under the impression that I was just renting the box and would send it back to you when I cancelled your service. Now I am told that I have to pay for the box and will now own the useless thing. Ready for the dump?! Ridiculous.
litzdog911
ACE - Sage
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46.1K Messages
3 years ago
Yes, that's the policy. $120 up front, or $5/mo for 24 months.
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Ludwick577
ACE - New Member
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3.3K Messages
3 years ago
This is clear on the Directv Stream website when you order service and equipment. People are lazy don't read then gripe about something that's their fault.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
To better assist you and to take a closer look on your bill request. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
We will be there waiting for your answer.
Maria, DIRECTV Community Specialist
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
Well you misunderstood. Make sure next time you fully understand your contract.
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