New Member
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1 Message
Error 30002-019 Max Steams
I keep getting the "There's another device streaming on your account right now. You'll need to stop that stream to start that one." When i turn off my fire TV, it doesn't close the app apparently and release my license (even though I have 3 concurrent streams available). Is there a way to clear the devices/licenses via my account? Or at least figure out what device is signed in and streaming?
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hi @driscory89, thanks for reaching us.
You can check below the steps to see the devices registered in your account:
1. Sign in and go to your Account Overview page.
2. In the >My Streaming Devices area, select >Manage.
Also, clicking here you can find more information about how to remove a device from your account.
Here to help!
Daniela, DIRECTV Community Specialist
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
@DIRECTVhelp There is no "My Streaming Devices" under my "Account Overview".
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