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New Member

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2 Messages

Sunday, March 5th, 2023 1:34 AM

Directv streams

Please help clarify how many devices I can have attached to my stream account. I live in my RV because I travel. However I still have my house that my one of my kids live in. I have directv stream with the billing address the house. How many tv's in my RV (I have 3) can I have stream and how many in the house. I'm so confused with what is considered the home network and how many streams I can have going at one time.

Accepted Solution

ACE - New Member

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1.5K Messages

2 years ago

You can have 20 devices on your home internet network, and 3 out-and-about streams 2 of which can be TVs.

New Member

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2 Messages

2 years ago

Thank you for your response. But what is considered the home internet network. The internet at the house or in the RV. As of now the stream has only been utilized in the RV and not the house.

ACE - Expert

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6.2K Messages

2 years ago

Home is based on your CC billing zip code at the time you signed-up. Details about your devices and stream limits can be found here

New Member

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31 Messages

2 years ago

@quicstang03 - as others have said - in the home you can stream up to 20 devices; out of the home you can stream to 2 "TVs" and 1 additional device (a phone or tablet for example?).

From what I can tell, DTV determines what is "home" by your internet IP address.  You can tell DTV that your home IP address has changed and therefore letting them know your new home is where the RV is located.  However, this can only be done 4 times a year so it may not work for you.  I guess the only reason  for you to do this is to get a 3rd simultaneous TV working in the RV -or- to get local channels in the location the RV is located?  Not sure about the local channel thing.  They may determine your local channels based on billing address.  I don't know.

More info here:

https://www.directv.com/support/stream/article/KM1433086/

ACE - Expert

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6.2K Messages

2 years ago

If traveling, you will receive the traveling local channels (if they have agreements with the traveling local broadcaster) if you are out of your home base. Otherwise, you will receive your home based locals.

ACE - Expert

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1.2K Messages

2 years ago

The IP address used by the first TV streamer you logged into DirecTV Stream with is the IP address they will consider "home".  (Normally the devices are attached to an intranet of some sort, so this is really the external address that network shows to the internet.)  So if the devices in the RV were connected to a network supplied by an RV park (for example), that network's address is the one that would be used.  However, if you were in your driveway and they were connected to your home WiFi, then that address would be used.  And so on.

As @John5 indicated, unless you need more than 2 TV streamers or a total of 3 devices using the DirecTV Stream service at the same time while traveling away from home, you are far better off setting home to your "real" home and just be "away from home" when you are away from home.

Which local channels you will get when away from home depends on the device you use (and as noted, which locals DTV Stream carries at any particular location).  Mobile devices will always get the available locals at your current location.  For the TV streaming devices, it depends on whether they can determine the device's location. For an Apple TV they generally can.  The DTV brand streaming device (Osprey) doesn't have GPS built-in or other similar mechanisms, but DTV has indicated that if its location status option is turned on, it can also be located.  If true, that implies they use IP geolocation with it, which isn't remarkably accurate, but I don't know of another mechanism they could use.  The other TV streamers (Roku, FireTV, and any supported Android TV devices) don't have location mechanisms and they apparently don't use IP geolocation with them, so they will continue to show your billing location's locals.  (At one point, they used IP geolocation for everything.  How well that works depends on the ISP and to some extent on how populated an area is.  There were large numbers of complaints of inaccuracy at the time, so in general they apparently stopped using it.  I have no idea how well it works for an Osprey away from home.)  Note that I can't say for sure that it all works like this - I don't have personal experience with TV streams away (I've only ever used mobile devices away from home), the DTV support articles aren't very detailed, are sometimes contradictory, and how things work have changed over time.


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