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New Member

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3 Messages

Thursday, August 11th, 2022 1:32 PM

DirecTV Stream

My TV account number is [EDITED per Community Guidelines - removed personal information] and I am not receiving my 20 percent discount. 

I am an AT&T retiree.

New Member

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3 Messages

2 years ago

Can you help me receive my discount?

New Member

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3 Messages

2 years ago

I will pay when I receive my 20 percent discount! 

Community Support

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254.4K Messages

2 years ago

Hello @vcpearce Thank you for bringing this to our attention.

Let's meet in a Direct Message to take a closer look at this. Please check your DIRECTV message inbox (the chat icon next to the bell in the upper right corner of the Forums).

Thank you.

Rafael, DIRECTV Community Specialist

ACE - New Member

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5.2K Messages

2 years ago

This is a public forum and we are customers just like you. Since DIRECTV STREAM and AT&T are now different companies, you cannot receive a discount on DIRECTV STREAM or traditional satellite. Remember, TPG owns 30% and AT&T owns 70%.

Visit this website for options available to you as a retiree:

https://www.att.com/signatureprog/?rfid=wn2b1xhght/uLGfNLTEW91WuGM0+cohLW1B1LT9vA0jmy3ZlwYQxygUyC+1GTo8R&retrieveCart=true

ACE - Expert

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14.1K Messages

2 years ago

...and FYI if you do not pay your bill you will lose service and your account will be sent to collections which will affect your credit rating.


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